Come and learn about the WhatsApp tools that will help you create unique and lasting connections with each of your clients! If you want to get the most out of each interaction to improve your relationship with your audience, your brand image and be able to convert each conversation into a sale, then you should seriously consider integrating a CRM for WhatsApp to optimize conversation management. Join us to learn about the best options for you!
What does my WhatsApp tool need to manage my conversations?
Stop right there, marketer! Before we tell you about the best tools for WhatsApp, we will tell you what the main features should be, what you should consider, so that your conversations flow effectively.
- Has an official provider: Having the official API guarantees fluid communication, allows sending large columns of messages and facilitates integration with CRM systems for WhatsApp.
- Provides deep features: A tool for WhatsApp that allows automation and customization of responses improves efficiency and saves time.
- It’s easy to use: Avoid delays in the process with a user-friendly and easy-to-use interface. Also, make sure it has different prices that adapt to the size of your company.
The moment you’ve been waiting for has arrived! Let’s learn about the best tools to boost your business through WhatsApp.
Best tools for WhatsApp
Do you want to know the best CRM for WhatsApp that optimizes your conversations? Today we have prepared six of the best tools for you. Let’s check them out!
Zoho
Another of the best tools for WhatsApp is Zoho. This is one of the easiest CRM systems to use. It allows for contact and account management, automates repetitive tasks, provides detailed reports on sales performance, facilitates integration with other tools, and personalization of messages.
How does it work?
The main features of Zoho CRM for WhatsApp are:
- Advanced workflows.
- Interaction with all customers through all your communication channels.
- Real-time performance management and analysis.
- Integration with AI.
Zoho has a free plan that allows you to manage leads, contacts, get basic reports, and more. Its next plan, Standard, costs $14 USD and allows for sales automation, advanced reporting, and more. However, some users have reported bugs that interfere with its performance.
Whaticket
Another tool for WhatsApp is Whaticket’s CRM. Its main features include multi-channel conversation management, response automation, ticket assignment, customer history, integration with WhatsApp Business API, among others.
How does it work?
The main functions of CRM for WhatsApp are:
- Conversation management in one place.
- Monitoring conversations in real time.
- Creation, dissemination and customization of campaigns.
- Optimizing chatbot conversations for WhatsApp.
Whaticket offers a 14-day free trial. The Pro plan costs $87.20 USD per month and allows for multi-agent WhatsApp, custom fields, custom labels, unlimited chat history, and more. However, its cost may be too high for small businesses or entrepreneurs.
Leadsales
Among the best CRM tools for WhatsApp is Leadsales, which is one of the easiest platforms to use. Its main features include sales automation, multi-channel management, lead capture and management, real-time conversation analysis, integration with WhatsApp API, analysis and advanced personalization.
How does it work?
Among the main functions of this CRM for WhatsApp are:
- Messages centralized on a single page.
- Analysis, management and administration of all conversations.
- Customizable funnels to know which sales cycle the customer is in.
- Personalization of conversations based on customer history and behavior.
Leadsales’ WhatsApp CRM offers a 14-day free trial. Its Setup plan costs $83.99 USD per month and allows for 3 users, lead management through unlimited funnels, data analysis, and more. However, some users have commented that their WhatsApp campaigns are not reaching customers.
Trengo
Trengo’s WhatsApp CRM is one of the most popular, however, some users have pointed out that its interface can be difficult to use. Its main features include conversation automation, customer segmentation, integration with the WhatsApp Business API, ticket assignment, conversation tracking, and more.
How does it work?
Among the main functions of this tool for WhatsApp are:
- Personalized messages with updates, reminders, or key information about your questions.
- Capturing and converting potential customers.
- AI-powered automated responses.
- Translation of conversations into any language
Trengo offers a 7-day free trial. Its lowest plan, Essentials, costs €125 per month and allows up to 10 users, omnichannel inbox, all communication channels, and more. However, some users have mentioned that costs are constantly increasing.
Clientify
Another of the best tools for WhatsApp is Clientify. It is a CRM system that allows the automation of customer service processes, adaptability to the specific needs of each company, integration with external tools, WhatsApp Business API, detailed reports on sales and marketing performance, among other things.
How does it work?
The main functions of this CRM for WhatsApp include:
- Integration with AI.
- Task assignment and control in sales processes.
- Management of posts, ads and social media metrics.
- SEO analysis and web optimization.
The platform offers a 14-day free trial. Their Solo + inbox plan costs $39 USD per month and allows for 1,000 contacts in the CRM, 1 user, automated flows for event notifications, and much more. However, their costs may be too high for smaller businesses or entrepreneurs.
Make the most of your chats
Chat with all your customers effectively! Optimize time, effort and resources with a powerful CRM for WhatsApp. Manage each of your conversations and sales successfully. Also, store relevant data and make decisions based on useful information.
Now that you know some of the most effective WhatsApp tools on the market, it’s time to analyze your needs and those of your audience. Focus on creativity and let technology focus on providing the best customer service!
