New: Google now allows you to generate a QR code to collect customer reviews and integrate them into your business profile.
Google launches QR codes to get customer reviews
Do you have a business listing and are looking to collect more Google reviews? This new feature should be just what you need!
It’s now possible to generate a personalized QR code that, when scanned by a customer, redirects them directly to your review page. This new option helps reduce friction, streamline the customer journey, and generate more reviews.
You can now create easy-to-scan QR codes that take customers directly to your GBP, encouraging them to leave more reviews.
On your desktop, go to your Business Profile and click on “ask for reviewsâ€. Follow the instructions to generate a link or a QR code. Voila! pic.twitter.com/GX0HnLmAp6
— Google Business Profile (@GoogleMyBiz) March 4, 2025
How to generate a QR code to collect reviews on Google?
To obtain a personalized QR code, the process is simple:
- Using your computer, go to your Google Business Listing dashboard,
- Then click on the Ask for reviews function,
- Follow the on-screen instructions to generate a QR code that redirects directly to your review page. Note that a direct link is also available if you do not wish to use the QR code.
- You can then share your QR code by email, WhatsApp or even Facebook.
Please note that if you want a more aesthetically pleasing QR code, there are also QR code solutions that allow you to customize the color and shape, or even integrate a logo, etc. You can then simply use the direct link generated by Google to redirect your customers to the review page.
3 tips to encourage your customers to leave reviews on Google
A QR code that redirects directly to the review page can be very effective for collecting reviews. Here are some additional tips to make the most of this new option:
- Create a visual support:Â if you have a physical store, don’t hesitate to create a visual (poster, flyer, kakemono, etc.) to highlight your QR code, accompanying it with an incentive message. You can then place it in a strategic location for you: on a table, next to the cash register, in the window… It is also possible to share the QR code via an attractive visual on social networks.
- Add a QR code to existing materials:Â it can also be interesting to add your QR code to an invoice, your business card or even on packaging.
- Ask your customers:Â This may seem obvious, but don’t hesitate to ask your satisfied customers to leave a review! If the process is made easier, with the use of QR codes, many customers will join in the fun.
On the contrary, avoid these two practices:
- Offering something in return:Â Avoid offering something in exchange for a review (gift, free item, 10% discount, etc.), as this practice is prohibited.
- Buy fake reviews: Never buy fake reviews on Google. The company has a powerful algorithm that can detect fake reviews and can heavily penalize your business.