It’s time to stand out with the help of the most amazing chatbot software on the market! Having an effective virtual assistant is a must, in fact, approximately 82% of people say they would talk to a chatbot if they had to wait to speak to a human representative. This says a lot about the role of bots in customer satisfaction and in helping to reduce revenue loss.
And if you still have doubts about whether your audience would like to be assisted by a virtual assistant, don’t worry, because more than 96% of people believe that companies that use chatbots serve their customers well. Due to their importance, it is very useful to have one that can be designed and edited without the need for technical knowledge, and without writing a single line of code! Let’s get to know the best chatbot software on the market.
How to choose the best chatbot software
There are a large number of chatbot software on the market, however, we will tell you the characteristics that you should take into account to choose the best one and, above all, that it is user-friendly.
- Easy to use: A chatbot software with a user-friendly interface will save you valuable time and allow you to design conversation flows without any hassle. Also, make sure it has a powerful drag-and-drop editor, which will make it easy to set up and allow you to modify it quickly.
- Complete: Make sure that the chatbot software allows integrations with systems such as AI, payment, calendar, among others. These functions and tools will make your bot an effective assistant.
- Versatile: It’s important that you can integrate your chatbot into different platforms, whether it’s websites, messaging apps, or social media. Also, make sure that you can use your virtual assistant for your needs, whether it’s closing sales, answering questions, scheduling appointments, guiding users, or any other activity you need your bot to perform.
- With support: A good chatbot software provider should offer tutorials, technical support, guides, or anything else that will help you resolve your questions and familiarize yourself with the interface. Additionally, this information should be in your language, otherwise it can be more difficult to fully understand how the bot software works.
With this in mind, it’s time to learn about some of the best chatbot software, with which you can serve your customers at all times in the best way. Let’s begin this journey!
Best chatbot software without code
It’s time to look at the best chatbot software for your business. Get to know them in detail and analyze which one is best for you and your customers. Let’s get started!
#1: Yellow.ai
Yellow.ai is an AI-based chatbot software that offers a user-friendly interface. It offers a drag-and-drop editor that makes it easy to create conversations without any programming knowledge. Yellow.ai allows businesses to send notifications about bookings, payments, offers, or any other announcements through personalized messages.
Chatbot software allows integrations with tools such as HubSpot, Zoho, Amazon Alexa, among others. With all this, you can connect with your customers through Facebook, Instagram, WhatsApp, live chats, among others. However, you should consider that their support, as well as the platform, do not have the option.
And how much will it cost me?
Yellow.ai offers a free plan that will give you access to one bot, 2 channels, 1 API integration, limited integrations, maximum 1,000 records, and 1,000 transactions. Their next plan, Enterprise, has unlimited bots, all channels, unlimited integrations, and more. However, to know the cost you will need to schedule a demo.
#2: Landbot
Landbot is a chatbot software that lets you create conversations without having any programming knowledge. All you need is its AI chatbot generator, which lets you design conversation flows in no time. It is a chatbot software that allows you to connect the bot to WhatsApp, Facebook, and live chat.
The tool allows integrations with systems such as WordPress, Calendar, Shopify, HubSpot, among others. In addition, it has blog articles, courses and technical support to resolve queries. However, these elements are only in English, which can cause confusion in communication.
And how much will it cost me?
Landbot offers a free plan, which allows for basic operations, limited integrations, basic boosters, custom code, and team inbox. Their next plan, Starter, costs $45 USD, however, it only offers Facebook chatbots and live chat. If you want to have a WhatsApp chatbot, the cost will be $85 USD. This plan allows for 500 chats, 2 AI chats, 500 WhatsApp chats, essential integrations, and essential boosters.
#3: Wati
Wati is one of the best chatbot software for WhatsApp, due to its intuitive and user-friendly interface. To create conversation flows, it is not necessary to have programming knowledge. In addition, thanks to the fact that its platform and support are in Spanish, it will be easier for you to understand its interface. With its help, you will be able to tag and classify contacts, personalize and automate responses, as well as connect with your audience at all times.
This WhatsApp chatbot software allows integrations with tools like Zapier, HubSpot, Google Sheets, Zoho, WhatsApp Shop, among others. All of this makes it a great tool if you want to limit yourself to your audience only through WhatsApp.
And how much will it cost me?
Wati’s most basic plan, Growth, costs $19.99 USD, which allows for 1,000 free sessions per month, campaign analytics, limited API access, WhatsApp catalog, blue tick verification, and much more.
#4: Chatfuel
Chatfuel is a powerful chatbot software, which is powered by AI. The platform has a drag-and-drop editor, so you don’t need any programming knowledge. However, some users have pointed out that it can be a difficult chatbot software to use. Its chatbot can be integrated with WhatsApp, Facebook, and Instagram. It also allows the integration of tools such as Shopify, Zapier, Kommo CRM, among others.
With the chatbot software you can segment and analyze your audience, as well as perform A/B tests.
And how much will it cost me?
Chatfuel’s basic Business plan costs $19.99 USD and allows for 1,000 conversations per month, as well as click-through ads, stories, ChatGPT integration, contact import and export, audience segmentation, and more. It’s extra conversations cost $0.02 USD.
Build your chatbot easily
You don’t need to know how to code to be a great company! There are plenty of chatbot software providers that will allow you to connect with your customers, all in a fast and easy way. This is especially important, as it saves time and money. This way, you can create, edit and adjust your conversations whenever your customers need it, resulting in unique experiences that meet the expectations of all users.
