If what you need is to have your business WhatsApp on your personal phone, you’ve come to the right article. Having WhatsApp business is a great advantage for companies, as it allows them to get the most out of interactions with customers, as it offers essential tools to achieve this.
With around 2 billion monthly users, WhatsApp is one of the most popular apps in the world. For this reason, it is essential to use it to lead your brand to success.
Should I really use WhatsApp Business?
Did you know that…? Businesses that use WhatsApp have a 25% higher customer satisfaction rate, which is a huge competitive advantage, isn’t it incredible? But there are more benefits to having WhatsApp business on a phone.
- More features: WhatsApp Business offers specific features that allow businesses to optimize communication with their customers. From tools such as catalogs, welcome messages, channels, among others.
- More information for customers: The tool will allow you to add important information about your business, such as location, business hours, web link, description and more.
- Deep relationship with your client: Thanks to the fact that it facilitates direct communication with clients, prospects and audience, it will help you create meaningful and long-term connections.
- Better brand awareness: Having WhatsApp Business on a phone will help you get the Meta verification mark, giving you more credibility as a business.
Having WhatsApp Business and WhatsApp on the same phone will allow you to stay up to date with customers at all times, separate your contacts and conversations, optimize resources, and much more.
How to have WhatsApp Business and WhatsApp on the same phone
Learn the most important secrets with the following guide! The most awaited moment has arrived: we will tell you about the different ways to have WhatsApp on the same phone and how this will help you start working with this incredible tool. It’s time to show the world that you are online.
You can’t
According to WhatsApp rules, it is not possible to use the same phone number at the same time, as these are two different applications. This is beneficial for you, as you will not have to worry about mixing your personal contacts with your clients, which can facilitate the process of sending mass campaigns to your consumers.
However, it is possible to switch between the two. To do this, each account must be linked to a different number. This will ensure that your personal information is kept private.
Use a number you don’t use
Related to the previous point, in order not to mix your private life with your business, we recommend that you use a SIM card that you no longer use, so that you can connect it exclusively to WhatsApp Business. This way, you will avoid mixing your personal contacts with your clients.
Use a landline
WhatsApp allows you to receive the verification code, which you will need to log in for the first time, via a phone call, which means that you do not need to use a dedicated phone number for WhatsApp Business.
This allows you to use your company’s landline number for verification. This is especially useful for companies that already have a landline number for customer support.
A dual SIM
If your phone supports dual SIM cards, then everything becomes easier. This way, you can assign a different phone number for each application. Each SIM will be used to verify each of the accounts.
And how am I going to configure WhatsApp Business?
The following basic guide will help you get started using WhatsApp on the same phone. It doesn’t matter which method you’ve chosen to install it or if you’re only going to have your WhatsApp Business account on one mobile phone.
Download your WhatsApp
It is important to note that WhatsApp Personal and WhatsApp Business are two different applications. While the former is designed for personal use, the latter has specific functions so that companies can maintain fluid and effective conversations with customers. Since they are different applications, it is important to download each one separately. WhatsApp does not have WhatsApp Business integrated.
Accept the rules
When you have WhatsApp Business on a phone, you should know the rules for using the application and identify reasons for cancellation. Knowing the rules will prevent WhatsApp from sanctioning you and losing the trust of your customers. Some of the reasons why companies suspend accounts are for impersonating another brand, sending messages to people who did not share their data with you, selling illegal products, incorrectly using customers’ personal data, among many others.
Validate your number
WhatsApp always asks for validation of the number you entered. Depending on the installation method you have chosen, as well as the choice of how to receive the validation code, you will have to verify that the number you entered is yours.
Create your company profile
Once you have installed WhatsApp on the same phone, you will need to start creating your profile, which will tell your customers what your brand is about. Add an image that is official and, above all, of quality and recognizable to your audience. Also, add useful information such as description, opening hours, location, website, email, catalog and much more. All this will help you build trust with customers.
Enrich your profile
Don’t limit yourself to the features that WhatsApp Business offers! There are various tools that will help you get the most out of WhatsApp. For example, SendPulse has a chatbot that allows you to accept payments directly, while the CRM manages sales and customer deals. The 360 Automation tool also facilitates the entire conversion process and interaction with users.
